The honest truth about this

The staff made me feel like family treating me with kindness and respect while accommodating a special birthday dinner with care.

The room I was initially given was dirty and poorly prepared for my stay which was frustrating after a long journey.

Exceptional Service and Warm Hospitality

I had an amazing 13-night stay, feeling right at home thanks to Nicolas and his team's incredible hospitality. They went above and beyond to make my birthday special, welcoming me by name and treating me like a friend rather than just a guest. The gym and facilities were excellent, making my stay even more enjoyable. However, a little more variety in the dining options would be appreciated.

The hotel offered a modern atmosphere with friendly staff, and the cleaning service was impressive. However, I faced issues with room availability and maintenance, like the HVAC not working initially. Still, the location had great access to nearby restaurants and the mall, making it a decent stay overall.

Feeling like royalty during my 13-night stay, the friendly staff, especially Nicolas, made my birthday celebration unforgettable, perfectly orchestrating a dinner at Lola that included delightful homemade pizza. The warm welcomes and attention made me feel more like a friend than a guest, while the gym and facilities were top-notch. The only downside was a bit of noise at times, but it didn't detract from the excellent experience.

Fantastic Experience with Great Amenities!

I spent 13 nights in a Standard King Room and was impressed by the cleanliness and great pool area. The friendly staff made breakfast enjoyable, despite the espresso machine being down. Don't miss the gym, it's well-equipped for workouts! Definitely a place I'd revisit on my next trip!

I felt like royalty during my stay. The gym has all the essentials and the pool area is relaxing. The staff greeted me warmly every day. Breakfast was a fantastic buffet with many options. The room was clean and well-equipped. 🌟

I really enjoyed my 13-night stay at Aloft in Queretaro. My Standard King Room felt like home. Nicolas and his team went above and beyond for my birthday celebration. They organized a fantastic dinner at Lola just for me. I appreciated being greeted by my name every day. Their friendly service made me feel like a friend, not just a guest. Room amenities included a mini-bar, comfortable sitting area, and free Wi-Fi. The gym was great, and I had ample opportunities to relax on the terrace. One issue I noticed was that the heating in the room could be a bit inconsistent, which made it sometimes uncomfortable. Despite that, the overall experience was just awesome. I will definitely return as a friend.

Had a fantastic time celebrating my birthday with great meals and a welcoming atmosphere that truly made me feel at home. However, the housekeeping could use some improvement.

aloft made my stay unforgettable! the staff, especially nicolas, went above and beyond, making me feel like royalty, especially on my birthday. the gym had everything I needed, and the breakfast buffet was a real treat. can't forget about the relaxing pool area too!

would recommend

Nicolas and his crew treated me like royalty at Aloft. Celebrating my birthday felt like a grand fiesta, especially after that incredible dinner at Lola. The homemade pasta? Pure fuego! Plus, the room and gym had me feeling right at home every day.

If I had to nitpick, it felt a tad noisy at times, but honestly, the great vibe made it easy to overlook.

Celebrating my birthday here was amazing, especially with that incredible dinner at Lola and the gym being just perfect for my workouts. I also loved lounging by the outdoor pool and soaking up the sun on the terrace. If I had to mention something minor, the noise from outside was a little distracting at times, but it didn't dampen my spirits. 🌟

The breakfast buffet was a delightful start to my day with a variety of options.

The noise from outside the building was a bit distracting at times.